Postage Information

Standard (2 - 5 working days) - £5.95

Express (1-2 Working days ) - £9.00

International Including Europe

Standard (3 - 5 working days) - £15.00

United States

Standard (3 - 8 working days) - $17.75

Canada

Standard (4 - 8 working days) - $17.75

Rest of World

Standard (4 - 10 working days) - £17.75

All orders will be shipped out on the next working day, please ensure your delivery address is written in English in order to avoid delays.

Please note that we do not ship orders over the weekend or during national UK bank holidays.

Customs, Duties & Taxes

To our friends in the European Union (EU), all orders placed from 6th July 2023 should no longer encounter additional charges or duties upon delivery if the total value of your order is under €150. This means the price you pay in your cart is the final price you'll pay.

To our friends in the United States, please note you should not be charged any extra fees unless your order is over $600.

Other International orders may be subject to customs or import duties and tax charges once they reach their destination outside of the UK. These are payable by the customer, and we do not currently cover or reimburse this cost. This includes any import fees for orders sent with free shipping.

We recommend you check with your country's import regulations to see if there will be any additional costs before you receive your order. If you are unsure, please do reach out to us at info@cjmerriman.co.uk.

Returns

If you change your mind, you can return your item for a refund or exchange within 30 days, excluding earrings (for strict hygiene reasons), personalised or engraved items, gift cards & gift packaging.

All returns can be quickly submitted via Email and should be sent back unworn and in their original packaging. We process returns within 7 working days of receiving them back into our warehouse, and any funds will be returned to your account within 6 working days from that point.

If you choose to return only a portion of an order that included a free item(s) as part of the promotional offer, the value of the free item(s) or discount will be deducted proportionally from the refund amount or may be billed separately.

Please note that original shipping charges are non-refundable.

We cannot refund duties, taxes or shipping charges.

We are not able to accept returns for items purchased at any of our pop-up events or sample sales.

*Our Returns Policy is in addition to your statutory rights.

To return your order please click here where you can submit your details and arrange your postage. Once that is complete, you will be emailed with your postage label or QR code, along with the instructions of where to post your return.

C J Merriman does not cover the postage cost when returning orders for a refund or exchange.

All postage costs are calculated and payable at the last step before receiving your postage label/ QR code